vélo-cité
Votre spécialiste vélos à Bressuire

Lors d un périple nous avons eu un bon accueil et beaucoup de réactivité (Translated by Google) During our trip, we received a warm welcome and were very responsive.

Lors de notre sortie vélo du nord et allant vers Bordeaux nous avons eu un problème technique sur un de nos vélo nous nous sommes adressés à la société Vélocité de Bressuire Nous avons eu un accueil chaleureux et une réparation exemplaire avec un bon diagnostique et une excellente réparation Pour un tarif très correct Un grand merci à l équipe À recommander (Translated by Google) During our bike trip from the north towards Bordeaux, we had a mechanical problem with one of our bikes. We contacted Vélocité in Bressuire. We received a warm welcome and an exemplary repair, with a good diagnosis and excellent workmanship. All for a very reasonable price. A big thank you to the team! Highly recommended.

Lors d'un périple, un problème de frein a été résolu rapidement et avec un accueil chaleureux. C'était parfait. (Translated by Google) During a trip, a brake problem was resolved quickly and with a warm welcome. It was perfect.

Bravo Équipe très sympa et très commerçante. (Translated by Google) Well done! Very friendly and customer-oriented team.

Nous avions réservé un vélo électrique la semaine dernière. En rappelant 2 jours avant pour être sûr d’avoir la réservation, on nous affirme d’abord qu’aucune réservation n’existe… puis, comme par magie, ils la retrouvent finalement. Organisation totalement catastrophique. Nous posons ensuite une simple question sur le tarif : on nous demande de payer un jour et demi (dimanche + lundi matin) alors que le magasin n’ouvre que le lundi à 14h. Pourquoi devrions-nous payer le lundi matin alors qu’ils sont fermés ? Question pourtant légitime. C’est là que le directeur s’énerve, devient désagréable et nous répond sèchement : « Désolé, le dernier vélo vient d’être loué, tant pis pour vous. » Attitude arrogante et irrespectueuse. Mon épouse rappelle ensuite, et là c’est encore pire : le monsieur se permet une remarque déplacée du type « votre mari a joué et a perdu ». Résultat : ils refusent tout simplement de nous louer des vélos. Comportement inadmissible, aucun sens du commerce, aucune politesse, aucune considération pour les clients. Personnel antipathique et directeur hautain. Honteux, je ne recommande absolument pas. Triste image du commerce aujourd’hui… franchement, où allons-nous. (Translated by Google) We had reserved an electric bike last week. When we called back two days beforehand to make sure we had the reservation, we were initially told that no reservation existed… then, as if by magic, they finally found it. The organization was a complete disaster. We then asked a simple question about the price: we were asked to pay for a day and a half (Sunday + Monday morning) even though the shop only opens on Monday at 2 pm. Why should we pay on Monday morning when they are closed? A perfectly legitimate question. That's when the manager got angry, became unpleasant, and curtly replied: "Sorry, the last bike has just been rented, too bad for you." An arrogant and disrespectful attitude. My wife then called back, and it was even worse: the man made an inappropriate remark, something like, "Your husband gambled and lost." As a result, they simply refused to rent us any bikes. Unacceptable behavior, no sense of business, no politeness, no consideration for customers. Unfriendly staff and an arrogant manager. Shameful, I absolutely do not recommend it. A sad image of retail today… frankly, where are we headed?

Un grand merci à toute l’équipe pour leur gentillesse, des vrais passionnés !!!! J’ai hâte que le père Noël offre le RIP Rock 24 pouces à mon fils le 25 Décembre. Merci à bientôt (Translated by Google) A huge thank you to the whole team for their kindness, they're truly passionate! I can't wait for Santa to give my son the 24-inch RIP Rock on December 25th. Thanks, see you soon!

Went in to look for new parts on my handlebars, was promptly assisted by one of the staff members. Would recommend.

Accueil pitoyable et déroutant de la part du gérant. Devrait changer de métier. Aimable comme une porte de prison (Translated by Google) Pitiful and confusing welcome from the manager. Should change careers. Friendly as a prison door.

Fabrice le gérant 😉Très décevant, rentré dans le magasin pour demander un conseil à la base sur des freins à disques qui ne freinent pas, mon vélo n’a même pas 200km au compteur et nécessite juste un réglage tension câble et recentrer les plaquettes. Il te fait tout un speatch pour dire que mon vélo c’est de la merde, faut mettre des freins hydrauliques, normal vu que je l’ai pas acheté chez lui mais chez feu vert 😂 Pour lui la solution a été simple, il faut changer de vélo car réparation impossible 😜 S’il y avait que ça, ça irait le Fabrice le chauve en question est désagréable et insultant, je tire mon chapeau à son ouvrier qui lui a été respectueux et de bon conseil, je me pose la question de comment on peut bosser pour un mec comme le Fabice. Résultat j’ai continué mon chemin jusqu’à feu vert Bressuire où mon réglage n’a pris que 10min, vélo plus sous garantie depuis 1 an, personnel aimable et accueillant et en prime ne m’a même pas fait payer le service, je finirai sur cette belle phrase que m’a dit le Fabrice le chauve, d’aller me faire foutre que je lui retourne très volontiers. Vélo cité à fuir sur Bressuire (Translated by Google) Fabrice, the manager 😉 Very disappointing. I went into the shop to ask for advice about disc brakes that weren't working. My bike doesn't even have 200km on it and just needs the cable tension adjusted and the pads recentered. He gives me a whole spiel about how my bike is rubbish, that I need hydraulic brakes. Of course, since I didn't buy it from him but from Feu Vert 😂 For him, the solution was simple: I have to change bikes because it's impossible to repair 😜 If that were all, it would be fine. This bald Fabrice is unpleasant and insulting. I take my hat off to his employee who was respectful and gave good advice. I wonder how anyone can work for a guy like Fabrice. As a result, I continued on my way to Feu Vert in Bressuire where my bike was adjusted in just 10 minutes. My bike had been out of warranty for a year, the staff were friendly and welcoming, and to top it off, they didn't even charge me for the service. I'll end with this lovely phrase that bald Fabrice told me to go to hell, which I gladly return. Avoid this bike shop in Bressuire!

J'ai payé 59€ pour des freins très bruyant et un contrôle de batterie. J'ai récupéré le vélo avec des freins tout aussi bruyant pour m'entendre dire qu'ils n'y pouvait rien. Résultats 59€ déboursé pour rien. (Translated by Google) I paid €59 for very noisy brakes and a battery check. I got the bike back with equally noisy brakes, only to be told they couldn't do anything about it. So, €59 wasted.

Magasin avec beaucoup de références. Équipe super pro et à l’écoute. Je recommande +++ (Translated by Google) Store with a wide selection. Super professional and attentive staff. Highly recommended!

Bonjour je recherche un réparateur de trottinette électrique sur Bressuire et cerizay (Translated by Google) Hello, I'm looking for an electric scooter repair shop in Bressuire and Cerizay.

Vous rentrez dans le magasin, vous dites bonjour mais aucune réponse... Donc vous ressortez en suivant... Aucun client dans le magasin !!!! (Translated by Google) You enter the store, you say hello, but there's no response... So you go back out... No customers in the store!!!!

Excellent accueil. Très bon service. En voyage en itinérance j ai été très bien accueilli, dépanné immédiatement, super ambiance. (Translated by Google) Excellent welcome. Very good service. While travelling on a road trip, I was very well received, helped immediately, great atmosphere.

Excellent produit et service, je recommande (Translated by Google) Excellent product and service, I recommend it.

I've been a Velo-Cite customer for a couple of years now, both for mechanical works and purchase items for cycling. Their quiet, friendly and knowledgeable service has been much appreciated and respected by me. Todays visit was quite different however. A loud and shouting staff member was on task and seemed to be involving himself with all aspects of customer and staff interfaces. He occasionally shouted towards the mechanics from the far end of the shop. Without request he quickly involved himself in my cycle rack fact finding and potential purchases, without initially seeking nor understanding my needs. I clarified what I was looking for, and he provided some guidance, albeit at high volume and with a bull in a China shop attitude. One of the staff who was with him at some point looked vaguely frightened when explaining to the loud mouth more accurately what I was looking for. Anyway, I decided to check internet pricing for a couple of the items I liked (total price about €280) at which point the noisy staff person verbally abused me and insisted I immediately left the shop. He followed me into the car park verbally abusing me the whole time in front of staff and other customers alike. Such abusive behaviour, especially in a retail context, was not only unwarranted but also totally unprofessional. It was unacceptable to be treated in such a manner. Unfortunately my French isn't good enough, yet, to understand exactly the continuous insults, but I certainly got the gist! Of course I appreciate that internet shopping is an unwelcome competitor in the retail world. But an informed customer is a good customer who can make a value judgment based factors such price and service. Purchase decisions are not all about the cheapest price, any successful, forward-thinking business person will tell you. In the event the items I was considering were marginally cheaper online; I would therefore have purchased them in store as, in the past, I have always fully appreciated the instore service and preference for shopping locally. But from today's awful and deliberately shaming experience, I was prevented from buying the items. Therefore no more of my money, or time, will be going in the direction of Velo-Cite. Sorry guys; no more you for me. Best regards to all the thoroughly professional staff though. Bon chance!

Très beau magasin très bien agencé, grand choix nos produits route VTT, accueil agréable, les conseils de qualité (Translated by Google) Very nice, very well-organized store, large selection of our mountain bike road products, pleasant welcome, quality advice

Le coût de la main d’œuvre est comme un précédent commentaire, facturé à 62€ de l’heure.. Je suis venue pour un changement de câble qu’on m’avait annoncé autour des 70€ tout compris pour au final avoir payé plus. Très mauvaise surprise sur le profit fait sur le client. Le travail à l’air tout de même bien réalisé. Cependant, le prix du service est à fuir ! Dommage. C’est important pour moi de faire tourner les entreprises du bocages mais je repars avec cette sensation qu’ils profitent de certains clients ! (Translated by Google) The labor cost, as mentioned in a previous comment, is €62 per hour. I came in for a cable replacement, which I was quoted around €70 all-inclusive, but I ended up paying more. A very unpleasant surprise regarding the profiteering they did at the customer's expense. The work itself seems well done, but the price of the service is outrageous! It's a shame. It's important to me to support local businesses, but I left with the feeling that they're taking advantage of some customers!

Très bon magasin de vélo avec beaucoup attente pour réparation velo (Translated by Google) Very good bike shop, but there's a long wait for bike repairs.

Bonjour je tiens à remercier toute l'équipe de Vélo Cité à Bressuire 79 sous la houlette de "Fafa", pour leur réactivité et leur efficacité. Je viens de passer 3 jours (essai-réflexion-réglage-achat)dans ce magasin pour l'achat d'un SCOTT ADDICT E RIDE. Une remise conséquente m'a permit d'équiper mon vélo du GARMIN 1040 Solar ce qui fait un ensemble d'une telle technologie que je n'aurais jamais pu imaginer. Pour ceux qui hésitent à monter au 1040 "GARMIN" la satisfaction sera bien présente. Très cordialement Serge F. (Translated by Google) Hello, I would like to thank the entire Vélo Cité team in Bressuire (79), led by "Fafa," for their responsiveness and efficiency. I just spent three days (testing, considering, adjusting, and purchasing) in this store to buy a SCOTT ADDICT E-RIDE. A significant discount allowed me to equip my bike with the GARMIN 1040 Solar, creating a combination of technology I never could have imagined. For those hesitating to upgrade to the GARMIN 1040, you will be very satisfied. Sincerely, Serge F.

Très bon conseils, je recommande. (Translated by Google) Excellent advice, I recommend it.

Très bon accueil et très compétent. (Translated by Google) Very welcoming and very competent.

Toujours au top ! ! (Translated by Google) Always top-notch!!

Réparation rapide avec la surprise d’une heure de main-d’oeuvre à 60€ facturée sans Devis préalable ! En espérant que ces pneux lisses de Michelin dynamic tiennent le coup longtemps ! Plus chèr qu’une vidange d’auto ! (Translated by Google) Quick repair, but with the surprise of an hour's labor at €60, billed without a prior estimate! Hopefully these bald Michelin Dynamic tires will last! More expensive than an oil change!

Merci L'équipe pour le travail que vous effectuez sur mais vélos bon Boulot Accueil Échanges Conseilles Préparation Qualité Propreté 👍 (Translated by Google) Thank you, team, for the work you do on my bikes. Great job. Welcome, Exchanges, Advice, Preparation, Quality, Cleanliness.

De passage par Bressuire en itinérance vélo, Fabrice et son équipe m'ont aidé à réparer une mauvaise crevaison sur un pneu tubeless. Merci à eux! Je repars serein! (Translated by Google) While passing through Bressuire on a cycling trip, Fabrice and his team helped me fix a nasty puncture on a tubeless tire. Thanks to them! I'm back on the road with peace of mind!

Magasin très accueillant et souriant et de très bon conseil (Translated by Google) The shop was very welcoming and friendly, and they gave excellent advice.

Super conseil Super équipe (Translated by Google) Great advice Great team

Super accueil, super service et des vélos magnifiques pour les passionnés. (Translated by Google) Great welcome, great service and magnificent bikes for enthusiasts.

Magasin sympa professionnel très bon conseils equipe sympa ! (Translated by Google) Nice, professional shop with excellent advice and a friendly team!

Magasin de proximité bien appréciable surtout au regard de l'évolution de la technologie présente sur les vélos. Je le fréquente pour ma part depuis de nombreuses années et satisfaction totale. (Translated by Google) A very welcome local shop, especially considering the evolution of bicycle technology. I've been a customer for many years and have always been completely satisfied.

Très bon magasin, super équipe. Service et renseignements très utiles et rapide (Translated by Google) Excellent store, great team. Very helpful and quick service and information.

Très commerçants et de très bon conseil (Translated by Google) Very customer-oriented and offered excellent advice.